Resources
Handbooks and guides
- Behavioral health provider reference guide (PDF)
- Claim filing instructions (PDF)
- Marketing guidelines
- Provider handbook
- Provider reference guide (PDF)
- Quick-Start Guide: ZeOmega® Jiva (PDF)
Administrative
- Account executives (PDF)
- Complaints, disputes, and appeals
- Credentialing
- Electronic funds, remittance, and data interchange
Clinical resources
- 17P billing and ordering guide (PDF)
- Bright Futures periodicity schedule (EPSDT) (PDF)
- Clinical policies
- Clinical practice guidelines
- Flu information
- Long Acting Reversible Contraceptives (LARCs) Billing and Ordering Guide (PDF)
- Pediatric Preventive Health Care program (EPSDT) (PDF)
- Preventive health guidelines
- Women's health
Programs and initiatives
- Cultural competency and language services
- HIPAA information
- Integrated health care management (PDF)
- Patient Centered Medical Homes (PCMH)
- Quality Assessment and Performance Improvement (QAPI) program
- Quality enhancement program (QEP)