Training

Integrated TeleECHO™ Clinic

AmeriHealth Caritas Louisiana is excited to launch TeleECHO clinics — an emerging case-based learning model for practitioners. This opportunity is free for participating AmeriHealth Caritas Louisiana practitioners. Please read on for more information and register to join an ECHO model™ clinic.

What’s the goal of this program?

The AmeriHealth Caritas Louisiana TeleECHO program exists to:

• Disseminate specialty knowledge, with consideration of social and environmental factors through case-based learning.
• Collaborative education and sharing of information for integration of primary and behavioral health care.
• Increase collaboration and coordination of services across providers (medical and behavioral health).
• Identify barriers providers experience in referring members to treatment.
• Incorporate opportunities for networking between physical health providers, behavioral health providers, and substance use treatment providers.

For additional details and to register for the program, please view the Integrated TeleECHO flyer (PDF).

Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) Cultural Competency 

AmeriHealth Caritas Louisiana understands how important trust and a positive relationship between a patient and their healthcare provider can be to reducing barriers to care. For members of the LGBTQ community, encountering discrimination and social stigma increase the risk of poorer physical and mental health outcomes.

With an aim to increase sensitivity, awareness, knowledge and help decrease potential disparities for the LGBTQ community, ongoing training will be offered on this page. Please check often for updated information and trainings.

View our cultural competency provider training.

ASAM 6 Dimension Criteria Training

AmeriHealth Caritas Louisiana is facilitating an American Society of Addiction Medicine (ASAM) 6 Dimension Criteria training at no cost for psychiatrists, psychologists, advanced practice registered nurses (APRNs) who are clinical nurse specialists in psychiatry or nurse practitioners (NPs) certified in psychiatry or mental health nursing, LPCs, and LCSWs.

• Define ASAM Terminology.
• Review the ASAM Levels of Care.
• Explain the ASAM Multidimensional Assessment.
• Demonstrate how to use the ASAM Assessment in addressing a member's identified needs.

Registration is required.  Please register in advance for your desired training date.

**No continuing education credits (CEUs) will be given for this training. AmeriHealth Caritas Louisiana will provide Certificates of Attendance to verify completion of the training which attendees may submit to their licensing board for post-approval consideration.

Additional resources:

• National Practice Guideline For the Treatment of Opioid Use Disorder (PDF), 2020 Focused Update (hard copy + web-based learning) 

Screening, Brief Intervention, and Referral to Treatment (SBIRT) Training

AmeriHealth Caritas Louisiana is facilitating a Screening, Brief Intervention, and Referral to Treatment (SBIRT) training for Physical Health Providers. The goal of this training course is to help participants develop their knowledge, skills, and abilities as SBIRT practitioners.

• Identify SBIRT as a system change initiative.
• Compare and contrast the current system with SBIRT.
• Introduce the public health approach.
• Discuss the need to change how we think about substance use behaviors, problems, and interventions.
• Understand the information that screening does and does not provide.

**No Continuing Education Credits (CEUs) will be given for this training. AmeriHealth Caritas Louisiana will provide Certificates of Attendance to verify completion of the training for attendees to submit to their licensing board for post-approval consideration**

Additional resources:

• SBIRT resources

Treatment Planning, Clinical Documentation and ROI Training

AmeriHealth Caritas Louisiana is facilitating a Treatment Planning, Clinical Documentation, Release of Information (ROI), Informed Consent, and Member Rights/Responsibilities (PDF) training at no cost for psychiatrists, psychologists, advanced practice registered nurses (APRNs) who are clinical nurse specialists in psychiatry or nurse practitioners (NPs) certified in psychiatry or mental health nursing, LPCs, and LCSWs.

• Identify the components of a treatment plan.
• Explain what SMART Objectives are and apply the concept when writing treatment plans.
• Identify the components of clinical documentation.
• To be able to identify the elements of an authorization for release of protected health information form.
• To list the elements of informed consent.
• To understand the member’s rights and responsibilities.

Registration is required. To register go to Treatment Planning, Clinical Documentation and ROI Training registration.

Top Denials and Tips on How to Resolve Them

In this training we will discuss:

• The difference between a rejection and a denial
• Top denial codes and tips on how to resolve them
• Additional resources

• Registration is required. To register for any of the available training dates, please go to Top Denials and Tips on How to Resolve Them, click the dropdown icon by the 'Time' header, and select your preferred session date.

Behavioral Health Claims and Billing Training

In this training we will discuss:

• Louisiana Medicaid Provider Enrollment Portal — IB 22-4
• Verifying member’s eligibility and understanding coverage
• COVID-19 impacts and telehealth services (revised 3/16/23)
• Behavioral health services provided by rural health clinic (RHC) and federally qualified health center (FQHC) providers
• Specialized behavioral health services (SBHS)
• Applied behavior analysis (ABA)
• Coordinated System of Care (CSoC) services
• Psychosocial rehabilitation (PSR) and community psychiatric support and treatment (CPST) services
• Evidence-based practices
• Personal care services for members 21 and older
• Top denials for behavioral health claims

Cultural Competency Training

AmeriHealth Caritas Louisiana is pleased to offer web-based cultural competency training to network providers.

We will discuss:

• Culturally and Linguistically Appropriate Services and
• Health Equity

The webinars will take place on:

Registration is required.  Please register in advance for your desired training date.

Behavioral Health Provider Quality Monitoring Tool Training

At the recommendation of Louisiana Department of Health, the six managed care organizations (MCOs) have developed a standardized Provider Quality Monitoring Tool. View a list of dates and times sessions will be offered (PDF).

Training objectives:

• Identify the general elements of a treatment record.
• Discuss the specific items to be included in an evaluation/assessment.
• Review the essential details of a treatment plan.
• Explore requirements for progress notes.
• Review expectations for coordination of care.
• Discuss requirements for medication management.
• Review the importance of cultural competency.
• Define the elements of discharge planning.

This is a virtual webinar.

Applied Behavior Analysis Provider Quality Monitoring Tool Training

At the recommendation of Louisiana Department of Health, the six managed care organizations (MCOs) have developed a standardized Provider Quality Monitoring Tool for Applied Behavior Analysis services. View a list of dates and times sessions will be offered (PDF).

Training objectives:

• Identify the general elements of a treatment record.
• Review the essential details of a treatment plan.
• Explore requirements for documentation.
• Review expectations for coordination of care.
• Identify member safety requirements.
• Review adverse incident reporting requirements.
• Review the importance of cultural competency.
• Define the elements of discharge planning.

Provider Network Monitoring Tool Training

At the recommendation of Louisiana Department of Health, the six Managed Care Organizations (MCOs), have developed an updated and standardized Provider Network Monitoring Tool. This unified approach will ensure elements required from providers are universal among the MCOs. It is vital for providers to be informed of the updates and revisions made in the Provider Network Monitoring Tool.

To ensure this, all MCOs will be offering training sessions based on specific provider types. During the training sessions you will have the opportunity to ask questions about the updates and revisions. Although the training sessions will be offered by different MCOs, the information provided will be applicable to all MCOs. You do not have to be contracted with the hosting MCO to attend the training.

View a list of dates and times sessions will be offered (PDF).

Online provider education opportunities

• Anxiety Disorders: Behavioral Health Training
• A Physician’s Practical Guide to Culturally Competent Care
• Attention Deficit Hyperactivity Disorder: Behavioral Health Training
• Depression: Behavioral Health Training
• HEDIS^® Plus Provider Training (PDF)
• March of Dimes (MOD) Dismantling Bias in Maternal and Infant Healthcare — How to Access Your eLearning Module (PDF)
• Primary Care Providers Working in Mental Health Settings: Improving Health Status in Persons with Mental Illness
• Opioid Use Disorder: Behavioral Health Training