Medicaid urges enrollees to update information to maintain eligibility.

The Louisiana Department of Health (LDH) is seeking provider assistance to encourage their Medicaid patients to keep their case information (address, financial, and employment) updated to ensure eligibility. This can be done through Medicaid’s new Self-Service Portal.

Updated information is increasingly important as Medicaid is conducting more frequent eligibility verifications with its new eligibility and enrollment system. Previously, income was verified annually. Additionally, renewals will be handed by mail only, making it important that recipients keep their contact information updated so they do not miss important mail.

Providers are asked to remind their Medicaid patients to respond to any mail from Louisiana Medicaid in the timeline provided in the letter. Failure to respond could result in case closure.

You’re invited to join a TeleECHO™ Clinic

AmeriHealth Caritas Louisiana is excited to launch TeleECHO clinics — an emerging case-based learning model for practitioners at all levels.

At TeleECHO clinics, practitioners from multiple locations connect via teleconferencing to present de-identified patient cases to a team of peers and experts for mentoring and shared learning. Case-based discussions may also be supplemented with short didactic presentations to improve content knowledge and share evidence-based practices.

This opportunity is free for participating AmeriHealth Caritas Louisiana practitioners and includes continuing education units offered through the Louisiana Counseling Association (LCA). The sessions will be held on the first and third Thursday of each month from noon to 1 p.m. CT. Learn more about this integrated care TeleECHO clinic (PDF) or register to participate.

Providers can now update demographic information via NaviNet

AmeriHealth Caritas Louisiana providers now have the ability to attest to the accuracy of practice data and submit demographic changes (PDF) directly through NaviNet via the Provider Data Information Form feature. This feature is only available to professional provider groups at this time.

Learn about the Louisiana State Opioid Response (LaSOR) Project

LDH-OBH in Partnership with LSUHSC–Dept. of Psychiatry is seeking office-based opioid treatment (OBOT) providers. If you are interested in participating, download the LaSor Flyer for more information (PDF).

Partners in Care

As an AmeriHealth Caritas Louisiana provider, you're our partner in member care. Our goal is to help you operate effectively and efficiently. Working with providers like you, we can deliver quality, cost-effective care and better health outcomes for our members.

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