Providers

Medicaid provider enrollment

ACT NOW — Enroll in the Medicaid Provider Enrollment Portal Opens a new window Opens a new window

If you file claims with Louisiana Medicaid, you must enroll in the new Medicaid Provider Enrollment Portal or you run the risk of not being reimbursed for services rendered in the near future. In fall 2021, Louisiana Medicaid mailed letters to providers about this enrollment requirement. Enroll now to make sure you do not experience any gaps in reimbursement that may impact patient care and access to services. 

Our goal is to have each provider enrolled before September 30, 2022.

If you have any questions or concerns, you can reach out to Louisiana Medicaid.

• Web site: www.ldh.la.gov/medicaidproviderenrollment
• Email: LouisianaProvEnroll@gainwelltechnologies.com
• Phone: 1-833-641-2140 (Monday – Friday, from 8 a.m. - 5 p.m. CT)

Providers can find additional information in IB 22-4 Medicaid Provider Enrollment Portal (PDF).

Medicaid urges enrollees to update information to maintain eligibility.

The Louisiana Department of Health (LDH) is seeking provider assistance to encourage their Medicaid patients to keep their case information (address, financial, and employment) updated to ensure eligibility. This can be done through Medicaid’s new Self-Service Portal.

Updated information is increasingly important as Medicaid is conducting more frequent eligibility verifications with its new eligibility and enrollment system. Previously, income was verified annually. Additionally, renewals will be handed by mail only, making it important that recipients keep their contact information updated so they do not miss important mail.

Providers are asked to remind their Medicaid patients to respond to any mail from Louisiana Medicaid in the timeline provided in the letter. Failure to respond could result in case closure.