Getting Care

AmeriHealth Caritas Louisiana will pay for covered Medicaid services provided by one of our doctors or other health care providers. We call these doctors and other health care providers our network providers. All of these "in-network" doctors can be found in our provider directory.

A doctor or provider who is not an in-network provider is called an out-of-network provider. If you go to an out-of-network doctor, hospital or lab, for non-emergency services you will need to get prior authorization (pre-approval) from AmeriHealth Caritas Louisiana. If you do not get prior authorization for non-emergency services, you may have to pay for the services.

See services you received in the past two years. Log in to the member portal to view your past claims.

Find information about your personal health needs in the member portal.

How to get care

Care just for you

For more information about getting care, refer to your member handbook or call Member Services at 1-888-756-0004.