Billing and Claims

AmeriHealth Caritas Louisiana can accept claim submissions via paper or electronically (EDI). For questions about claims submissions, call Provider Services at 1-888-922-0007.

• CARC/RARC code updates effective August 15, 2022 (PDF)
• Claim filing instructions (PDF)
• Electronic Billing Services (EDI, ERA, EFT)
• Explanation of Benefits (EOB) Matrix (PDF)
• Flu season billing (PDF)
• ECHO health provider portal user guide (PDF)

Requests for reconsideration may be submitted through the NaviNet Electronic Claim Inquiry feature. For detailed information on electronic claim inquiry submission, please see the NaviNet Claims Investigation User Guide (PDF).