Behavioral Health Provider FAQ

How do I credential and contract with AmeriHealth Caritas Louisiana?

If you have not received a network participation package from AmeriHealth Caritas Louisiana, we encourage you to contact us at 1-888-922-0007 or email us at to request a contracting packet.

What is the reimbursement?

AmeriHealth Caritas Louisiana will reimburse participating providers consistent with the Medicaid rate in effect on the date of service.

Where can I find the AmeriHealth Caritas Louisiana provider handbook?

You can find the AmeriHealth Caritas Louisiana provider handbook (PDF) online. You should read the provider handbook as well as the AmeriHealth Caritas Louisiana claim filing instructions (PDF). These documents will provide information and guidance on AmeriHealth Caritas Louisiana policies and procedures.

How does my organization credential with AmeriHealth Caritas Louisiana? Do we have to go through a credentialing process?

Your participation in the network is contingent upon the completion of credentialing, so we encourage you to complete the application as soon as possible and return it to your provider network account executive (PDF). AmeriHealth Caritas Louisiana has credentialing criteria for different provider types:
  • For providers who are classified as an individual practitioner or independent practice groups - AmeriHealth Caritas Louisiana uses Council for Affordable Quality Healthcare (CAQH) for credentialing. This is a national, web-based service. Through CAQH, it is quick and easy to complete your credentialing application packet and you can share your application with any other health plans who participate with CAQH. Visit the CAQH website for more information. If you are interested in becoming a provider, please take time to visit our non-participating providers page for additional information. Should you have any questions, please contact AmeriHealth Caritas Louisiana at 1-888-922-0007.
  • For providers, who are classified as an organization or facility - AmeriHealth Caritas Louisiana seeks to simplify the credentialing process by credentialing at the facility or legal entity level. Your organization will be assigned a dedicated AmeriHealth Caritas Louisiana network management account executive to complete the credentialing and contracting process. Please contact Provider Services for assistance with contacting your account executive.

Refer to AmeriHealth Caritas Louisiana important contact numbers for more information.