Postpartum Care Center

Programs for members

Effective postpartum care should be a collaborative effort between you and the new mother. With that in mind, we developed member-focused programs to enhance postpartum care. We encourage you to share these programs with members:

AmeriHealth Caritas Louisiana Bright Start Program®

Bright Start (Maternity) Program is managed by a dedicated team of Care Managers and Care Connectors. Our goal is to support you and our members in identifying postpartum depression and provide education and intervention.

The Bright Start team outreaches to pregnant members and engages them in the program based on internal and external assessments that stratify them into high- and low-risk categories. Care Managers coordinate care and address various issues throughout the member‘s pregnancy and post-partum period, including assistance in coordination of injectable progesterone to prevent preterm births and dental and depression screenings. Members identified as high-risk are managed by the plan with a team of both Care Managers and Care Connectors.

All pregnant members have access to a 24-hour toll free registered nurse call line at 1-888-632-0009 and are encouraged to select a pediatrician prior to delivery. For more information or to refer members to the Bright Start Program call 1-888-913-0327.

We strongly encourage you to submit the Obstetrical Needs Assessment Form (ONAF) (PDF) so we are aware of all pregnant members as early in their pregnancies as possible.

Well-woman visits

Members can schedule their own specialist appointments without a referral. We can also help members set up appointments with doctors who specialize in women’s health.

The importance of these Well Woman Visits is stressed during our conversations with the member. We let them know that this is the time when you will check them for diseases or conditions for which they may be at risk, like breast cancer or cervical cancer.  We also encourage the member to ask questions related to their health at their appointment with you.

Text4Baby Program

Text4Baby is a free service that sends 3 messages a week to a member’s cell phone with healthy tips until the baby is 1 year old.

Other resources

  • Let us know - Do you have a hard-to-reach member, or a member who does not keep appointments?
  • Find a Provider - Need to refer a member elsewhere? Find other providers in our network.
  • Help educate our members - Give members information about their well-being to use when they are away from your office.
  • Postpartum care resources - Use these HEDIS guidelines and documentation as you care for our members.