Medicaid Members Urged to Update Contact Information As Louisiana Evaluates Medicaid Eligibility

September 12, 2022 - Baton Rouge, La.

Medicaid enrollees in Louisiana are urged to make sure their Medicaid health plan’s Member Services team and Healthy Louisiana have accurate, up-to-date contact information for them and their family members, and to complete any necessary re-enrollment activities as soon as they are due.

With the federal government’s COVID-19 Public Health Emergency expected to end in the coming months, Healthy Louisiana will resume its regular processes for determining its residents’ Medicaid eligibility. Healthy Louisiana will need to reach Louisiana’s Medicaid enrollees, including those who enrolled prior to the public health emergency, to evaluate their current financial status and other qualifying criteria. Those who cannot be reached may lose their Medicaid coverage by default.

“As a mission-driven organization, we want to make sure that people eligible for Medicaid do not lose coverage,” said Kyle Viator, AmeriHealth Caritas Louisiana Market President. “Current Medicaid members should update their contact information at This will allow Healthy Louisiana to communicate important information related to Medicaid eligibility.”

AmeriHealth Caritas Louisiana members can contact Member Services toll-free at 1-888-756-0004, 24 hours a day, 7 days a week.