Behavioral health programs and services
Program and service descriptions
Mental Health Outpatient Services: These services are planned, regularly scheduled visits to a doctor, counselor, or therapist to talk about your mental health issues. These can include: individual, family, and group therapy, psychological and/or neuropsychological testing.
Behavioral Health Inpatient Hospitalization: These are the most intensive services available. Hospitalization usually occurs when members are at risk of harming themselves or others, experiencing a behavioral health crisis, when medications need close and continual checking, or when other services tried in the community have not helped to solve the problems that brought the member in for service.
Psychiatric Rehabilitation Treatment Facility (PRTF): This service involves providing long term behavioral health care in a 24- hour group living facility for members under the age of 21.
Therapeutic Group Home: These are community based 24-hour live-in services where the youth lives in a home-like setting with other youth to receive behavioral health services. This service is only available for youth members under 21 years old.
Psychosocial Rehabilitation: This service is for members that live within the community and is designed to help members achieve their goals and be able to continue to work and live in the community with family and friends. Members receive assistance in day to day life skills and related goals.
Community Based Services: Clearly focused services provided in the community.
- Community Psychiatric Support and Treatment (CPST): Counseling services that are provided to in the home, at work, or at school.
- Multi-system Therapy (MST): This family based service is for members 12-17 years of age. It provides home and community behavioral health services designed to help keep the youth in the home. These services focus on providing a more safe, secure, and enhanced quality of life for the family.
- Family Functional Therapy (FFT): These services are for members 10 to 18 years of age and their family to help focus on behavioral issues like "acting out." This service is provided in the home or community setting. It is designed to help members change their behaviors.
- Homebuilders (HB): This in-home service is for families with children age birth to 18 that provides clearly focused therapy such as family counseling and parent training. These services focus on a more safe, secure, and better quality home life for the member and family.
- Assertive Community (ACT): This service is provided for adults with serious mental illness. A team of providers will work with the member where they live. Services can include counseling, substance use disorder therapy, housing assistance, and medication management.
Crisis Intervention/Stabilization: Services that can be used any time of day or night to help when a member is in a crisis. Our goal is to include the family in all of the member's ongoing behavioral health needs during this time. Transportation is available for eligible members for crisis care/stabilization.
Addiction Services: These services help members deal with challenges of drug and alcohol use. These services may or may not be provided in a hospital and are designed to help the member stop using alcohol and/or drugs. Members may or may not stay at the program overnight.
Specialized Behavioral Health Services for Adults: Members with serious mental illness may be eligible for Mental Health Rehabilitation.