Training

Integrated TeleECHO™ Clinic

AmeriHealth Caritas Louisiana is excited to launch TeleECHO clinics — an emerging case-based learning model for practitioners. This opportunity is free for participating AmeriHealth Caritas Louisiana practitioners. Please read on for more information and register to join an ECHO model™ clinic.

What’s the goal of this program?

The AmeriHealth Caritas Louisiana TeleECHO program exists to:

  • Disseminate specialty knowledge, with consideration of social and environmental factors through case-based learning.
  • Collaborative education and sharing of information for integration of primary and behavioral health care.
  • Increase collaboration and coordination of services across providers (medical and behavioral health).
  • Identify barriers providers experience in referring members to treatment.
  • Incorporate opportunities for networking between physical health providers, behavioral health providers, and substance use treatment providers.

For additional details and to register for the program, please view the Integrated TeleECHO flyer.


Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) Cultural Competency 

AmeriHealth Caritas Louisiana understands how important trust and a positive relationship between a patient and their healthcare provider can be to reducing barriers to care. For members of the LGBTQ community, encountering discrimination and societial stigma increase the risk of poorer physical and mental health outcomes.

With an aim to increase sensitivity, awareness, knowledge and help decrease potential disparities for the LGBTQ community, ongoing training will be offered on this page. Please check often for updated information and trainings.

View our cultural competency provider training.


ASAM 6 Dimension Criteria Training

AmeriHealth Caritas Louisiana is facilitating an American Society of Addiction Medicine (ASAM) 6 Dimension Criteria training at no cost for psychiatrists, psychologists, advanced practice registered nurses (APRNs) who are clinical nurse specialists in psychiatry or nurse practitioners (NPs) certified in psychiatry or mental health nursing, LPCs, and LCSWs.

      • Define ASAM Terminology.
      • Review the ASAM Levels of Care.
      • Explain the ASAM Multidimensional Assessment.
      • Demonstrate how to use the ASAM Assessment in addressing a member's identified needs.

Registration is required. To register go to https://amerihealthcaritas.zoom.us/meeting/register/tJ0ucuGurzkpGdWp4ZcPh8yH9O0Vro7eSgzf.


Treatment Planning, Clinical Documentation and ROI Training

AmeriHealth Caritas Louisiana is facilitating a Treatment Planning, Clinical Documentation, Release of Information (ROI), Informed Consent, and Member Rights/Responsibilities training at no cost for psychiatrists, psychologists, advanced practice registered nurses (APRNs) who are clinical nurse specialists in psychiatry or nurse practitioners (NPs) certified in psychiatry or mental health nursing, LPCs, and LCSWs.

      • Identify the components of a treatment plan.
      • Explain what SMART Objectives are and apply the concept when writing treatment plans.
      • Identify the components of clinical documentation.
      • To be able to identify the elements of an authorization for release of protected health information form.
      • To list the elements of informed consent.
      • To understand the member’s rights and responsibilities.

Registration is required. To register go to https://amerihealthcaritas.zoom.us/meeting/register/tJ0pf-murj8oEtP2EbuF6evzqDl7NwY5rx_R.


Top Denials and Tips on How to Resolve Them

In this training we will discuss:

    • Difference between a rejection and denial.
    • Top denial codes* and tips on how to resolve them.
    • Clear Claim Connection Tool.
    • Additional Resources.

*New codes have been added to the training.


NaviNet Claim Inquiry Tool and AmeriHealth Caritas Louisiana’s Claim Dispute Process.

Learn how to:

      • Submit a Claim Inquiry.
      • Review/ search the Investigation List.
      • Enable notifications.
      • Start a new Claim Investigation.

You will also learn about:

  • AmeriHealth Caritas Louisiana’s Claim Dispute Process.

  • Space is limited. Register today!

    To register for either of these sessions, please go to https://www.surveymonkey.com/r/claimsinquiry2020 to submit your registration.  

    On the date of the event, the webinar can be accessed at: https://zoom.us/j/7764229452Access number is: 1-669-900-6833. Meeting ID is 776 422 9452.


Online provider education opportunities