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Training

Providers can take orientation and training courses to better serve our members. You can even schedule an appointment in your office by contacting a provider network management account executive (PDF).

Regional provider training

AmeriHealth Caritas Louisiana recognizes the importance of our partnership with providers. That’s why we’re offering regional trainings on topics that matter to you. The 2018 training series includes the following:

  • Secured provider portal/NaviNet enhancements (including provider data information form, claims inquiry tool, admission and discharge alerts) and electronic funds transfer (EFT).
  • Hospitals/diagnosis related group (DRG) billing — Information and training for the upcoming transition to DRG for hospital providers.
  • HEDIS® and value-based incentive program.
  • Behavioral health provider updates.
  • Cultural competency training — Earn credit toward annual state requirements for behavioral health providers.

Training webinars

Online provider education opportunities

CALOCUS/LOCUS trainings

AmeriHealth Caritas Louisiana is facilitating a Child and Adolescent Level of Care Utilization System (CALOCUS) training for behavioral health providers at no cost to the providers. CALOCUS is a clinical tool developed by the American Association of Community Psychiatrists to evaluate and determine level of care placements for psychiatric and addiction services.

Join us for CALOCUS/LOCUS training

When: August 12, 2019, from 9 a.m. – 1 p.m.
Where: Shreveport Community Wellness Center
3709 Jewella Ave. Shreveport, LA 71109
Participants must register in advance.

Register now for our August 12 training (PDF)

Event objectives

This training is appropriate for psychiatrists, psychologists, advanced practice registered nurses who are clinical nurse specialists in psychiatry or nurse practitioners certified in psychiatry or mental health nursing, licensed professional counselors, and licensed clinical social workers.

Screening, Brief Intervention, and Referral to Treatment (SBIRT) trainings

AmeriHealth Caritas Louisiana is facilitating a Screening, Brief Intervention, and Referral to Treatment (SBIRT) training for physical health providers and emergency room department staff. The goal of this training course is to help participants develop their knowledge, skills, and abilities as SBIRT practitioners.

Join us for SBIRT training

When: August 13, 2019, from 8:30 a.m. – 12:30 p.m.
Where: Shreveport Community Wellness Center
3709 Jewella Ave. Shreveport, LA 71109
Participants must register in advance.

Register now for our August 13 training (PDF)

When: August 14, 2019, from 8:30 a.m. – 12:30 p.m.
Where: Capital Area Human Services, 4615 Government Street Bldg 2
Baton Rouge, LA 70806
Participants must register in advance.

Register now for our August 14 training (PDF)

When: August 15, 2019, from 8:30 a.m. – 12:30 p.m.
Where: New Orleans Community Wellness Center
3155 Gentilly Boulevard, New Orleans, LA 70122
Participants must register in advance.

Register now for our August 15 training (PDF)

Event objectives

  • Identify SBIRT as a system change initiative.
  • Compare and contrast the current system with SBIRT.
  • Introduce the public health approach.
  • Discuss the need to change how we think about substance use behaviors, problems, and interventions.
  • Understand the information that screening does and does not provide. 

This training is appropriate for primary care practitioners, nurses, and clinical staff.