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Providers can take orientation and training courses to better serve our members. You can even schedule an appointment in your office by contacting a provider network management account executive (PDF).

Treatment of opioid use disorder course 

Description: The ASAM Treatment of Opioid Use Disorder Course covers all evidence-based practices and medications for treating patients with opioid use disorder.

New Orleans Community Wellness Center

        • When: January 31, 2020, from 8 a.m. – 12:30 p.m.
        • Where: AmeriHealth Caritas Louisiana New Orleans Community Wellness Center
          3155 Gentilly Boulevard, New Orleans, LA 70122
        • Participants must register in advance (PDF).

Regional provider training

AmeriHealth Caritas Louisiana recognizes the importance of our partnership with providers. That’s why we’re offering regional trainings on topics that matter to you. The 2019 training series includes the following:


Provider Type/Audience


8:30 a.m. – 9:30 a.m.

Behavioral Health

Treatment Planning and Documentation/BH Medical Record Requirements

9:30 a.m. – 10:15 a.m.

Behavioral Health

Cultural Competency Training

10:30 a.m. – 11:00 a.m.

Behavioral Health and Physical Health

Provider Demographic Updates Requirements/Access and Availability

11:00 a.m. – 11:30 a.m.

Behavioral Health and Physical Health

Value-Based Contracting and Provider Incentives

1:00 p.m. – 2:00 p.m.

Behavioral Health and Physical Health

HEDIS® Training/Medical Records Requirements

2:00 p.m. – 3:30 p.m.

Behavioral Health and Physical Health

Top Denials and Ways to Resolve Them/Additional Resources, Including Claims Inquiry Tool

3:30 p.m. – 4:00 p.m.

Behavioral Health and Physical Health

Member Benefits and Resources Available


Training webinars

Online provider education opportunities