AmeriHealth Caritas Louisiana Maintains Medicaid Health Insurance Plan Rating

September 26, 2019 - Baton Rouge, La.

AmeriHealth Caritas Louisiana, a Healthy Louisiana Medicaid managed care health plan and part of the AmeriHealth Caritas Family of Companies, received a rating of 3.5 out of 5, according to the National Committee for Quality Assurance’s (NCQA’s) Medicaid Health Insurance Plan Ratings 2019-2020. This is the second consecutive year that the plan received a 3.5 rating.

AmeriHealth Caritas Louisiana has been part of Healthy Louisiana, the state’s managed care program, since its launch in 2011 and currently serves approximately 200,000 members. AmeriHealth Caritas Louisiana has been actively engaged in community development and support, addressing social barriers to good health, such as homelessness, food insecurity, unemployment, and lack of access to transportation. The plan also opened community wellness centers in Shreveport and New Orleans in 2017 and 2018, respectively.

“We are excited to be recognized by the NCQA as a plan that is offering access to quality health care to its members,” said AmeriHealth Caritas Louisiana Market President Kyle Viator. “Our mission is to help people get care, stay well, and build healthy communities and the work that we’re doing here is making a true impact for some of Louisiana’s residents who are in greatest need.”

AmeriHealth Caritas Louisiana earned its 3.5 out of 5 rating based on strong results from the Healthcare Effectiveness Data and Information Set (HEDIS®), a tool that measures performance on important dimensions of care and service, as well as the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, which measures member satisfaction with their overall health care experience.

“We recognize  the health challenges that many Louisiana residents face and we’re prepared to help provide solutions to best serve those in need, helping members adopt healthier habits and improve their health literacy,” Viator said. “We believe that being innovative and keeping the members’ experience top of mind is helping us deliver quality service and support for those in need.”

“We recognize  the health challenges that many Louisiana residents face and we’re prepared to help provide solutions to best serve those in need, helping members adopt healthier habits and improve their health literacy,” Viator said. “We believe that being innovative and keeping the members’ experience top of mind is helping us deliver quality service and support for those in need.”

HEDIS® is a registered trademark of NCQA.

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).